Tenant Questions:
- What if I’m not approved?
- If we look at the application(s) and we cannot approve them we will refund the fee less the cost of the each credit report at $14 per person as long as there are no misrepresentations.
- What is the criteria for getting approved?
- The approval criteria is generally 3 to 1 income to rent. Government income is 2.5 to 1. Good rental history or a cosigner. No evictions.
- Is this going to be a ding on my credit score?
- It is only seen as an inquiry on your credit. No negative denials will be put on your credit.
- How many renters are covered under this guarantee?
- $75 covers up to 2 renters
- What do I do once approved?
- Bring the approval certificate, which includes our guarantee, to rental properties you are looking at. Present this to the landlords.
- How long is the approval good for?
- The approval is good for 1 year.
- How can I easily verify income?
- You can include a picture of your pay stub in the application to verify income. We recheck with the company you work for to verify that you are employed.
Landlord Questions:
- How long does the renter guarantee last?
- Any landlord guarantee payments must be for time within that 1st year.
- Do you cover physical damage?
- We are not ever responsible for physical damage.
- What are my responsibilities as a landlord
- We set requirements for the landlord about giving notices and filing an eviction. Please see the Requirements section here.